SERVICE DEPARTMENT

Our Location

Kross Mitsubishi
9605 - 34 Ave
Edmonton, AB T6E 5W8

Service: 780-465-5252
Scroll Up

Service Hours

Scroll Down
Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Meet Our Service Staff

Director Of Service Operations Colton  William
X
Director Of Service Operations
Colton William
Assistant Service Manager Mary  Brown
X
Assistant Service Manager
Mary Brown
Service Advisor Alysia Porter
X
Service Advisor
Alysia Porter

Contact Information

By submitting your information, you agree to our Privacy Policy.


“Just bought my new 2026 Mitsubishi Outlander and couldn’t be happier. Honey provided excellent customer service and helped us get a great deal. Friendly, knowledgeable, and honest. Highly recommend working with him!”

- Aaditya Barot, GOOGLE

I would highly recommend doing business with Kross Mitsubishi. Parneet, in particular, did an excellent job helping me find a good vehicle at a price that I can afford. Thank you!

- Christian Degrand, GOOGLE

Have been shopping for a vehicle for awhile and found KROSS Mitsubishi a step above the rest. The team of Parneet and Aaron were great to work with!

- Koreen Balaban, GOOGLE

Awesome experience buying a car here. Parneet, Brad and Barry were amazing making the buying process so so easy. Thank you so much! Will shop with you again for sure!!!

- Silverbane, GOOGLE

My wife and I had a fantastic experience at Kros Mitsubishi, all thanks to Parneet! Before coming here, we were poorly advised at other dealerships. As newcomers, the process was starting to feel overwhelming, but Parneet completely changed that. She was incredibly helpful, knowledgeable, and...

- Juan Camilo Rodríguez Albán, GOOGLE

5/5 Stars – Exceptional Service for Newcomers! We had a wonderful experience at Kross Mitsubishi, all thanks to Parneet! Before coming here, we were poorly advised at other dealerships. As newcomers, navigating the car-buying process was overwhelming, but everything changed when we met Parneet....

- Liliana Gomez, GOOGLE

Our dealings with Kross Mitsubishi were exceptional. Buying a new vehicle has never been a pleasant experience for me but Aaron Glena changed all that. He was professional, understanding of our needs and never pressured us. We felt confident inAaron, the vehicle and the dealership and are now the...

- Wendy Addison, GOOGLE

I would like to express my sincere appreciation to Amy, the Sales Representative at Kross Mitsubishi, for her outstanding service and professionalism throughout my purchase of the new Mitsubishi Outlander. Amy was knowledgeable, patient, and always willing to answer my questions, making the entire...

- Jeetendra Gosal, GOOGLE

Our experience with this dealership was positive. We worked with Aaron to purchase a new Outlander PHEV. He is knowledgeable about the company, process, and car options. We received a good deal and happy to have a new car that works great so far. The finance process was also straightforward with...

- Sergey Ishutov, GOOGLE

Blessed and grateful! Thank you to Kross Mitsubishi for helping me get my new Mitsubishi Outlander 2026 SE. Thank you for your excellent service, patience, and support throughout the process. I truly appreciate it! and Your team was professional, friendly and incredibly helpful from start to...

- Angelico Garcia, GOOGLE

Very good people. Both managers are very polite and respectful. Salesmens are professional and very kind. Please visit once,you will not regret. Thanks

- Mandeep Kumar, GOOGLE

So happy with the service that we received from this place! Shoutout to Shariff and Sam for providing us exceptional service. They are very knowledgeable about what they do and was very patient with us :)

- Faith Yd, GOOGLE

We had the best experience at Kross Mitsubishi. Pav was amazing, and so patient and pleasant to deal with. All the staff we encountered were extremely helpful and Barry was exceptionally knowledgeable sharing key points regarding the Outlander!

- Val Johnstone, GOOGLE

Thank you so much Parneet K.. You gave me a really good deal on the GT. Best of luck, you are very honest about your work.May God bless you with good health in your work.Seriously, I am very happy that you gave me a car deal and you are also delivering my car 600 km to my house with the deal. Thank...

- Varinder Singh Mahal, GOOGLE

Excellent service.! good deal and patient salesperson Parneet kaur. i highly recommend her anyone looking to buy new one.

- Rinki Kaur, GOOGLE

We just bought our car and we had a reaaaally really great exprience with Parneet. She was amazing and will definitely look for her when I buy our next car here. Barry was also fantastic. Very patient and he did his best to help us with pricing. Lastly, Sam the finance director was phenomenal. We...

- Jonathan Jaucian, GOOGLE

Had a great experience buying a car from Amy! We bought a 2026 Outlander PHEV. She was super nice and easy to work with through the whole process. Highly recommend her!

- Dominique Lamoureux, GOOGLE

Got the deal stress free deal and huge discount on our GT premium Outlander.We love our vehicle. I highly recommend Parneet Kaur anyone looking for new vehicle.

- Amandeep Bhullar, GOOGLE

We got our Outlander GT premium from kross. Thankyou Parneet kaur and Brandon for amazing deal We love our car, got the best deal. Definitely coming back. ⭐️⭐️⭐️⭐️⭐️⭐️

- Simran Gill, GOOGLE

I had a great experience buying my Mitsubishi Outlander 2025 from this dealership. Amy was an excellent salesperson — friendly, helpful, and easy to work with throughout the whole process. James, the sales manager, made everything smooth and professional. Sharif did a great job explaining the...

- Tabakov Mykhailo, GOOGLE

Huge thank you to Amy for an incredible experience! She listened, she understood my non-negotiables and she was very patient and made the entire experience a trust worthy one. Highly recommend working with her, from start to finish and even after your purchase, she is there to support!

- Paige Desjardins, GOOGLE

Great dealership, Staff are knowledgeable, ask for Aaron!!

- bob warnock, GOOGLE

PHEV was a bit of a scary prospect-Aaron worked with us, reassured us and found this Goddess the most beautiful Outlander. Sam made financing easy -overall a great experience from this family business-thank you

- mandy, GOOGLE

I had an amazing experience with the team at Kross Mitsubishi! A huge thank you to Sharif, who helped me find the perfect vehicle. He was incredibly patient, communicative, and efficient throughout the entire process, never making me feel rushed. When it came to the financial and finishing...

- Bicem Erkovan, GOOGLE

Parneet Barry and Sam were awesome to work with! They made my purchase so simple and quick!

- Landon Armstrong, GOOGLE

I had a fantastic experience purchasing my vehicle at Kross Mitsubishi . Parneet was professional, honest, and genuinely helpful throughout the process. Parneet Kuar and James took the time to explain everything clearly and made sure I was comfortable with my decision. The customer service was...

- Zobia Zahid, GOOGLE

First time buying from a dealership, Sam and Tony were very helpful and the process was smooth. Got a good deal on a 2018 Mazda 3 and extended warranty!

- Pilot Demskie, GOOGLE

Michelle and Sachdeva is the best. Michelle is the best employee in 4 days

- Moustapha Hassan Darar, GOOGLE

Michelle and Honey good customer service very open and welcome people

- Ahmed Fourreh, GOOGLE

I recently purchased new outlander gt premium. I had a great experience with kross mitsubishi. Big shoutout to Parneet she made everything very smooth. Got the best deal. I would recommend everyone to go and get the best deals from them. Thanks

- Harman Gill, GOOGLE

Great experience at Mitsubishi! Parneet Kaur and Barry were professional, friendly, and very helpful throughout the purchase of my new Mitsubishi Outlander. They made the process easy and stress-free. Loving the Outlander so far — comfortable, reliable, and full of great features. Highly...

- Raneen, GOOGLE

I recently purchased a Mitsubishi vehicle from Kross Mitsubishi, and I would like to share my experience. The entire process was handled with a high level of professionalism and care. Ms. Parneet, the sales representative, was very helpful and guided us thoroughly throughout the purchase. Her...

- RAJAL PARIKH, GOOGLE

Just recently bought a 2026 outlander, sold to us by Parneet Kaur. Parneet helped us out and was amazing. Got an amazing deal and would 100% buy again from Parneet at Kross.

- Aikam Mand, GOOGLE

I'll keep it short, so this will be difficult! My wife and I had the pleasure of having Mike as our sales representative. We were supported by Diego and Brad. All three of these gentlemen are wonderful. Not enough nice things to say about them. No bs, no pressure. We had a wonderful experience and...

- Matt, GOOGLE

We had a great and very pleasant experience at Kross. I recently purchased a 2026 Outlander, and the entire process was smooth and stress-free from start to finish. Honey Sachdeva was our salesman, and he was absolutely fantastic—very professional, knowledgeable, and patient throughout. He took...

- Simply 4 you, GOOGLE

I had a great experience from this place. Parneet is very knowledgeable, patient, and took the time to understand exactly what I was looking for without any pressure. She answered all my questions clearly and made the entire process smooth and straightforward. I really appreciated her honesty and...

- Mandeep Kaur, GOOGLE

I recently purchased a car from Kross Mitsubishi, and had a great experience while purchasing Mitsubishi outlander, the salesperson Honey Suchdeva helped me throughout the purchase and he really did a great job . He explained everything, all the features it had, details, and gave us a lot of...

- Kushal Singh, GOOGLE

It's great experience with kross mitsubishi I buy eclipse cross GT model it's great nice car .. thanks for parneet kaur she is very helpful and helping nature person. She help me guide about eclipse cross because my choice outlander but back seat not useful then she suggested me eclipse cross. It's...

- Ajay Chouhan, GOOGLE

I recently bought a 2026 Mitsubishi Outlander from Kross Mitsubishi, and my experience was excellent. Parneet Kaur helped me throughout the process and did an amazing job explaining all the features of the vehicle in detail. I highly recommend Parneet Kaur to anyone looking to purchase a vehicle....

- Jas Sandhu, GOOGLE

I recently bought my 2025 Rvr from kross mitsubishi . Their service was amazing and super fast . Sales person Honey helped me throughout the process . He was amazing and knowledgeable helped to choose right car. They had great team and finance manager Brad worked very hard for my approval. Really...

- Omar Issa, GOOGLE

I recently bought a new Outlander from Mr. Brad, the finance advisor in kross Mitsubishi and I had a wonderful experience. Parneet Kaur helped me throughout the entire process. Their attitude was very warm, friendly, and professional. Parneet kaur also assisted me with all the banking paperwork and...

- simran sekhon, GOOGLE
View All Testimonials