SERVICE DEPARTMENT

Our Location

Kross Mitsubishi
9605 - 34 Ave
Edmonton, AB T6E 5W8

Service: 780-465-5252
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Meet Our Service Staff

Director Of Service Operations Colton  William
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Director Of Service Operations
Colton William
Assistant Service Manager Mary  Brown
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Assistant Service Manager
Mary Brown
Service Advisor Alysia Porter
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Service Advisor
Alysia Porter

Contact Information

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I recently had the pleasure of working with Parneet Kaur while purchasing a Mitsubishi Outlander, and the experience was excellent from start to finish. Parneet was professional, knowledgeable, and genuinely helpful throughout the entire process. She took the time to understand what I was looking...

- Vishal Dhir, GOOGLE

I recently purchased a car from Kross Mitsubishi and had a wonderful experience. Daniela Monti was extremely helpful throughout the entire process. She was knowledgeable, patient, and made sure all my questions were answered clearly. A special thanks to Sam, the manager, for his support and...

- anush mahajan, GOOGLE

I got my car approved through Daniela, one of the best salespersons at Mitsubishi Motors. The whole process was very smooth and easy. She was helpful, professional, and made everything simple while getting the car. I didn’t face any problems during the purchase. I highly recommend Daniela if you...

- Sudipt Mahajan, GOOGLE

I have recently bought Outlander phev 2025 from this location. I would recommend this location as their service and experience we had was extremely helpful. . All thanks to Aaron my sales adviso who helped me throughout the process.

- Arminder Jheeta, GOOGLE

Very good service with parneet kaur and the manager barry are very helpful thanks so much

- Gurtej Singh, GOOGLE

Very good 👍 service Parneet kaur and the manager Barry are very helpful thanks so much 🙏

- Ramandeep Grewal, GOOGLE

Went in looking for a quote on some parts for my rvr the parts department was knowledgeable and answered all my questions. When I came back to purchase the parts and book the car in with service for her the work done they were excellent to deal with and the whole process was quick and smooth. I...

- Eric Rasmussen, GOOGLE

Parneet and Diego have always been exceptionally friendly, creating a welcoming atmosphere every time I visit. I'm consistently greeted with warm smiles from both the staff and the customers, which makes the experience truly delightful.

- Tammy Osborne, GOOGLE

Had very good experience with Parneet kaur the sales representative, the manager Barrie gave us good deal. Thanks. We will come again.

- ragbir gill, GOOGLE

Got my car Eclipse cross today from this dearlership.. Miss Parneet kaur made sure everything goes well. Her customer service from beginning till end went so smooth with numbers and her customer service is above and beyond. I highly recommend Parneet kaur to anyone looking for new car. I am very...

- michael atoberhan, GOOGLE

I recently purchased a 2026 Outlander from Kross Mitsubishi, and the entire experience was incredibly impressive and seamless. The team truly went the extra mile: * Parneet Kaur: Her customer service was top-notch. Even when there was a slight mix-up regarding the interior color choice, Parneet...

- ajaama adole, GOOGLE

Me and my husband buy car from Parneet . She is very good sales person . She gave us very good deal . we will be back to her surely. Thank you so much Parneet.

- Sapna Mehta, GOOGLE

Parneet Kaur! It was very nice service thank you for giving me the best opportunity and Very good deal.

- Semere Teame, GOOGLE

Ill start this review by saying I USUALLY really hate car dealerships and car sales people... But we had a great experience at Kross shopping for a new vehicle. We test drove so many different vehicles, from different dealerships but Kross Mitsubishi really stood out. Dani, our sales person,...

- Cydney ross, GOOGLE

Amazing dealership!! They made the whole buying and financing experience so easy! I really felt understood and cared for. Special shoutout to Brandon, one of the managers. He listened to me and helped me find exactly the car I was looking for, and at such an amazing deal! Sam, in financing, was so...

- hmi2736, GOOGLE

“I had an excellent experience working with Parneet Kaur. They were very knowledgeable, professional, and took the time to answer all my questions. The buying process was smooth from start to finish, and I felt comfortable and confident with my purchase. I would definitely recommend Parneet Kaur...

- khabir sheryar, GOOGLE

Aaron was excellent, and made the entire process very smooth. We are very happy with our car.

- Maria Rubio, GOOGLE

Amazing team. Brandon was actually amazing. Very straightforward, fair & super helpful. As a customer I hope I didn’t give him a headache. He was very realistic about my options & dedicated his time on truly helping me. Thanks so much 🙏🏽

- P R, GOOGLE

I have been dealing with Kross Mitsubishi long before they changed their name from Southside as I had been driving a 2004 Outlander for around 18 years. Some of the parts and service people knew me quite well, did some of my own work but not all of it. Occasionally I would try to arrange a test...

- Chris Pritchard, GOOGLE

I bought my new car from here their staff was so nice they help me so much specially parneet kaur, her dealing was so nice and other staff also helped me to get my first car in canada.. Please do visit here if you are planning to buy a car.

- Mahesh Kalyan, GOOGLE

Had a really great experience buying my new car from Parneet and the manager Brandon!They were super helpful, patient, and made the whole process easy and stress-free, and a very good deal as well!Answered all our questions and never made us feel rushed. Really happy with the service and would...

- Vlora Plava, GOOGLE

I recently bought a 2026 Mitsubishi Outlander from Kross Mitsubishi, and my experience was excellent. Parneet Kaur helped me throughout the process and did an amazing job explaining all the features of the vehicle in detail. She was patient, knowledgeable, and made sure I understood everything...

- Tushar Vohra, GOOGLE

I had an excellent experience buying my new car Outlander SUV PHEV with Parneet Kaur. She was very professional, knowledgeable, and patient throughout the entire process. She explained everything clearly and made the purchase smooth and stress-free. I highly recommend Parneet to anyone looking to...

- Goldy Canada, GOOGLE

I can’t thank Kross Mitsubishi enough for the experience they gave me. Diego, Sam, and Sharif truly went above and beyond, and I’ll always be grateful to them. My dad worked with them for many years before moving to another country, and having to go through the car-buying process without him...

- Aileenn Chong, GOOGLE

I was unsure if the brake parts I bought would be under warranty since I installed them myself and it was almost 10 months since I got them. One of the brake discs was slightly out of spec (not the dealership's fault). Graham was super kind and helpful on the phone, and right away told me it should...

- Taylor Brown, GOOGLE

Great place to be. Everyone's so nice

- Chad Daigle, GOOGLE

I just picked up my 2026 Outlander and couldn’t be happier with the experience. Sam, Colt, and Aaron made the entire process fun, smooth, and completely stress-free. From start to finish, everything was transparent and seamless. After having a very difficult experience with another dealership...

- Dr. Joshua Konu, GOOGLE

Recently, we were choosing a Mitsubishi car in the showroom. And I must say that we were very pleasantly surprised. Sales Consultant Denys Hrytsenko told us very comprehensively about the entire line of cars and offered to take a test drive on the selected model. Moreover, the test drive turned out...

- Наталия Кузьменко, GOOGLE

Great place with a awesome atmosphere

- Nick Klassen, GOOGLE

I was glad to see a great professional Denys. He is Ukrainian. He did everything without wasting extra time

- Vlad Sushko, GOOGLE

Me and my family had such a wonderful experience buying a car from this dealership. Daniela, our sales person, is so adorable and knowledgeable. She is a gem! She not only helped us choose the right car for us, she went above and beyond to make sure that the car would be delivered on time. I can...

- Laura Curzio, GOOGLE

If you're in the market for a Mitsubishi, then you should definitely choose Mitsubishi Kross. My experience with Daniela and Brad was amazing. Everything was explained in detail, all the features of the vehicle, the whole process is smooth without the feeling you are being rushed.

- Marko Kokoric, GOOGLE

(Translated by Google) undefined (Original) Really helpful great environment also experience, got the vehicle I wanted everything I ask for... highly recommend 👌 👍

- James Nighttraveller, GOOGLE
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