Used 2020 Jeep Cherokee Trailhawk in Edmonton, AB

“ I have recently bought Outlander phev 2025 from this location. I would recommend this location as their service and experience we had was extremely helpful. . All thanks to Aaron my sales adviso who helped me throughout the process. ”

“ Very good service with parneet kaur and the manager barry are very helpful thanks so much ”

“ Very good 👍 service Parneet kaur and the manager Barry are very helpful thanks so much 🙏 ”

“ Went in looking for a quote on some parts for my rvr the parts department was knowledgeable and answered all my questions. When I came back to purchase the parts and book the car in with service for her the work done they were excellent to deal with and the whole process was quick and smooth. I would definitely recommend them to any of my friends or family. ”

“ Parneet and Diego have always been exceptionally friendly, creating a welcoming atmosphere every time I visit. I'm consistently greeted with warm smiles from both the staff and the customers, which makes the experience truly delightful. ”

“ Had very good experience with Parneet kaur the sales representative, the manager Barrie gave us good deal. Thanks. We will come again. ”

“ Got my car Eclipse cross today from this dearlership.. Miss Parneet kaur made sure everything goes well. Her customer service from beginning till end went so smooth with numbers and her customer service is above and beyond. I highly recommend Parneet kaur to anyone looking for new car. I am very happy. Thankyou ”

“ I recently purchased a 2026 Outlander from Kross Mitsubishi, and the entire experience was incredibly impressive and seamless. The team truly went the extra mile: * Parneet Kaur: Her customer service was top-notch. Even when there was a slight mix-up regarding the interior color choice, Parneet went above and beyond to ensure we were completely happy and satisfied. * Brandon: He presented me with an offer I simply couldn't refuse. Thank you, Brandon, for making the numbers work! * Brad: He was warm and friendly throughout the process. I especially appreciated him staying past his scheduled hours to attend to us and providing additional discounts to seal the deal. Buying a car can be stressful, but these guys made it easy. If you're looking for a new vehicle and want to be treated well, I highly recommend this team. ”

“ Me and my husband buy car from Parneet . She is very good sales person . She gave us very good deal . we will be back to her surely. Thank you so much Parneet. ”

“ Parneet Kaur! It was very nice service thank you for giving me the best opportunity and Very good deal. ”

“ Ill start this review by saying I USUALLY really hate car dealerships and car sales people... But we had a great experience at Kross shopping for a new vehicle. We test drove so many different vehicles, from different dealerships but Kross Mitsubishi really stood out. Dani, our sales person, explained everything about the vehicle we were considering. She really seemed to care, and wanted to make sure we were picking something that suited our needs. She was not pushy at all, and we didn't get the usual "car sales" vibes from her. Shout out to Diego, one of the managers for also being honest and fair. Overall, we're very happy with our brand new Outlander and will refer friends to Kross Mitsubishi. When you go just ask for Dani! ”

“ Amazing dealership!! They made the whole buying and financing experience so easy! I really felt understood and cared for. Special shoutout to Brandon, one of the managers. He listened to me and helped me find exactly the car I was looking for, and at such an amazing deal! Sam, in financing, was so personable and turned what is usually a stressful part of buying a car into a really enjoyable and happy moment. Really great team overall! 10/10 recommend buying at this dealership!! ”

“ “I had an excellent experience working with Parneet Kaur. They were very knowledgeable, professional, and took the time to answer all my questions. The buying process was smooth from start to finish, and I felt comfortable and confident with my purchase. I would definitely recommend Parneet Kaur to anyone looking to buy a car.” She is the best 💕💕💕 ”

“ Aaron was excellent, and made the entire process very smooth. We are very happy with our car. ”

“ Amazing team. Brandon was actually amazing. Very straightforward, fair & super helpful. As a customer I hope I didn’t give him a headache. He was very realistic about my options & dedicated his time on truly helping me. Thanks so much 🙏🏽 ”

“ I have been dealing with Kross Mitsubishi long before they changed their name from Southside as I had been driving a 2004 Outlander for around 18 years. Some of the parts and service people knew me quite well, did some of my own work but not all of it. Occasionally I would try to arrange a test drive or chat with some of the sales people if they were not busy while waiting for my Outlander to be ready. Well in December the Outlander was totaled and I had been hunting for a vehicle to replace it. Hunting through listings, test drove a few vehicles that had my interest but were not quite right. Or was reminded of why I dislike how some dealerships train their sales people. I hadn't book marked anything as Kross at the time but I still swung by and ended up chatting briefly with Mike, Aaron and Diego which have been usually the ones I talk to during the service visits. Told them about how I was smashed into even showed them the dashcam video and pictures of the totaled Outlander. As nice as a new PHEV would have been to go home with (test drove one in the past and I liked it) it just was not going to be in my current budget. So I told them what I was after and they had a recent trade that would have been perfect. Booked an appointment to come back with my wife to test drive one of the used Outlander they recently received that met perfectly what I was after. Aaron even had brought it around while I continued to talk to Mike and Diego. Well I didn't put a deposit on it and it sold before I could come back with my wife but 2 other vehicles popped up in their inventory that met what I was looking for. Arranged an appointment with Mike to look at them. One was being detailed but got to sneak into the shop to look it over and wife wasn't quite happy so we stepped outside to look at the other. We were getting a little close to closing time but he still let me take it for a quick loop. Well ended up signing for the vehicle that night. Mike stayed past closing to get the paperwork arranged and we had everything settled that evening. Agreed on some stuff to be done before picking it up, some mechanical stuff that was part of their inspection and some body work to attempt to pull a dent, fix a few scratches, paint chips etc. Well when I went to pick it up, the car was immaculate. Had I not seen the before and after I would have never known. There was even things I had noticed in the test drive that I didn't bother to bring up, just small things that would have taken me just a couple minutes to address. All of it even the stuff I didn't mention was already done. The car is 8 years old but they did such good work that it looks and feels like a car that was new at most a demo vehicle. Even leaving the dealership the night of picking it up, I mentioned to my wife that was going to quickly stop and grab a snow brush. I had given away the one that was in the Outlander to a relative when they visited at Christmas, the Outlander was totaled didn't exactly need it any time soon. Mike heard what I said and handed me one from his personal collection. The whole experience reminded me why I enjoyed talking to them during service visits when they were not busy. Not once during our conversations do I feel like they ignored a single work I said. Not once did I feel like I was being pressured to do anything I didn't want to do. Its so refreshing when talking to sales staff to not have stuff shoved at you. Almost every other place I had gone to when looking at some of the other vehicles "What has to happen to make you sign today" was said at almost every other place. Not once did Mike or anyone else didn't once utter a phase even close to that. Honestly my wife was so impressed by the whole experience of buying a vehicle through Mike, the night we picked up the car she said "when we go to replace the truck we should just go straight there and see what they can find for us" and I tend to agree. Won't happen right away but when it is time that is very likely what will happen. ”

“ I bought my new car from here their staff was so nice they help me so much specially parneet kaur, her dealing was so nice and other staff also helped me to get my first car in canada.. Please do visit here if you are planning to buy a car. ”

“ Had a really great experience buying my new car from Parneet and the manager Brandon!They were super helpful, patient, and made the whole process easy and stress-free, and a very good deal as well!Answered all our questions and never made us feel rushed. Really happy with the service and would definitely recommend them if you’re looking to buy a car! ”

“ I recently bought a 2026 Mitsubishi Outlander from Kross Mitsubishi, and my experience was excellent. Parneet Kaur helped me throughout the process and did an amazing job explaining all the features of the vehicle in detail. She was patient, knowledgeable, and made sure I understood everything clearly, from safety features to technology and driving modes. The whole buying process was smooth and stress-free. I’m very happy with my new Outlander and the service I received. I would definitely recommend Kross Mitsubishi and especially Parneet Kaur to anyone looking to buy a new car. Thank you for the great experience! ”

“ I had an excellent experience buying my new car Outlander SUV PHEV with Parneet Kaur. She was very professional, knowledgeable, and patient throughout the entire process. She explained everything clearly and made the purchase smooth and stress-free. I highly recommend Parneet to anyone looking to buy a new car. ”

“ I can’t thank Kross Mitsubishi enough for the experience they gave me. Diego, Sam, and Sharif truly went above and beyond, and I’ll always be grateful to them. My dad worked with them for many years before moving to another country, and having to go through the car-buying process without him was honestly scary for me. I didn’t know much, I felt uncomfortable, and I was nervous about making the wrong decision. From the very beginning, they made sure I never felt alone in the process. Because of their long history with my dad, they treated me with so much care, patience, and respect, like family. Even though I’ve only met them a handful of times, the warmth and support they showed me meant more than they probably realize. I had a lot of questions, doubts, and moments where I changed my mind, but they never once made me feel like a burden or rushed me. Sharif was very knowledgeable about the cars that I was interested in and explained everything in a way I would understand, Sam took the time to explain everything clearly and calmly, and Diego made sure the entire experience was smooth and stress-free. Every step felt genuine, honest, and reassuring. What could have been an overwhelming and emotional experience turned into something positive and memorable because of them. They made sure I felt confident, comfortable, and supported, (That’s something you don’t forget) If you’re looking for a dealership that truly cares about people, not just sales, Kross Mitsubishi is the place. I’ll always recommend them and will never forget how they showed up for me when I needed it most. ”

“ I was unsure if the brake parts I bought would be under warranty since I installed them myself and it was almost 10 months since I got them. One of the brake discs was slightly out of spec (not the dealership's fault). Graham was super kind and helpful on the phone, and right away told me it should be covered no questions asked, but that I might have to pay for labour. The service department said they could probably knock some off the labour cost, but after it was done they told me it was no charge at all, plus they topped up my washer fluid, and checked my tire pressures. Legitimately one of the single best experiences I've ever had with a dealership. ”

“ Great place to be. Everyone's so nice ”

“ I just picked up my 2026 Outlander and couldn’t be happier with the experience. Sam, Colt, and Aaron made the entire process fun, smooth, and completely stress-free. From start to finish, everything was transparent and seamless. After having a very difficult experience with another dealership just down the road, this was a breath of fresh air. It’s incredibly reassuring to work with a team that is honest, straightforward, and genuinely cares about their customers. Because of this experience, I’ll likely be a lifetime Mitsubishi owner and will only be dealing with this dealership moving forward. So glad I found a team I can trust. ”

“ Recently, we were choosing a Mitsubishi car in the showroom. And I must say that we were very pleasantly surprised. Sales Consultant Denys Hrytsenko told us very comprehensively about the entire line of cars and offered to take a test drive on the selected model. Moreover, the test drive turned out to be a full-fledged almost 30-minute trip around the city, and not just a drive in a circle around the showroom. When, according to the results of the test drive, we expressed a desire to try another, larger in size and capacity model, he explained all the nuances and gave us such an opportunity. After we decided on the model and its color, in a short time they issued all the documents for us, and with the advantages of an additional discount, equipment, service conditions and advice on insurance. A few days later, at the appointed time, without delay, we received our car and the final documents within an hour. Once again, we sincerely thank Denis and the entire staff of the showroom. May you all be lucky! Sincerely, Natalia and Oleksandr Kuzmenko ”

“ Great place with a awesome atmosphere ”

“ I was glad to see a great professional Denys. He is Ukrainian. He did everything without wasting extra time ”

“ Me and my family had such a wonderful experience buying a car from this dealership. Daniela, our sales person, is so adorable and knowledgeable. She is a gem! She not only helped us choose the right car for us, she went above and beyond to make sure that the car would be delivered on time. I can tell that they all care about their customers, not only the commission and this makes a huge difference nowadays. The manager and the finance representative were also amazing to deal with. At the end of the day, i am so glad we found them and we wish them all the best! ”

“ If you're in the market for a Mitsubishi, then you should definitely choose Mitsubishi Kross. My experience with Daniela and Brad was amazing. Everything was explained in detail, all the features of the vehicle, the whole process is smooth without the feeling you are being rushed. ”

“ (Translated by Google) undefined (Original) Really helpful great environment also experience, got the vehicle I wanted everything I ask for... highly recommend 👌 👍 ”